Hundreds of staff at the huge new Olympic shopping mall had to be taught to read and write after bosses found they could not even fill in basic forms.
Employees at Westfield Stratford City have been given remedial tuition after Australian director John Burton made the "incredible" discovery that they were illiterate.
The boss of the £1.45 billion mall said he was amazed that so many have left British schools without basic skills. He told the Evening Standard: "The most difficult thing was the number who simply do not meet the basic reading and writing criteria.
"They could not even fill out the forms without getting assistance. They just weren't ready to interview."
His discovery is the starkest example yet of the literacy crisis in the capital's deprived areas which inspired the Standard to launch its Get London Reading campaign aimed at training adults to provide literacy support to primary schools in poorer areas.
The remedial education blitz comes as Newham council said it is set to exceed its target of securing 2,000 jobs for local long-term unemployed at what will be Europe's largest urban shopping centre when it opens on September 13 next to Stratford's Olympic Park.
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